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Business Insights and Analytics Manager
2 months ago
We are seeking a highly skilled and experienced Business Insights and Analytics Manager to join our team at Daiichi Sankyo Europe. As a key member of our commercial team, you will be responsible for providing leaders and account teams with relevant information, analysis, and insight to enable optimal decision-making.
Key Responsibilities- Develop and maintain effective management information systems and associated reports to monitor market dynamics, track return on investment, and meet performance objectives.
- Lead all analytical activities in support of commercial priorities, including KPI tracking, management reports, KAM analysis, forecasting, market research, and digital analysis.
- Work with stakeholders to regularly monitor, measure, and drive performance against metrics, flagging risks and concerns as needed.
- Develop and maintain dashboards that meet business needs, providing a focus on KPIs and supporting ROI decisions/analysis.
- Drive customer analytics to enhance knowledge about customer insights, correlation analysis, and identify changes across key accounts.
- Select and manage relationships with software providers for business reporting, negotiating effectively to ensure cost and service delivery meet SLAs.
- Maximize automation of management reporting to focus internal efforts on interpretation and actions that enhance business performance.
- Agree and develop methodologies with internal stakeholders to track return on investment of significant investments in marketing programs and bespoke account-level projects.
- Liaise with key stakeholders to agree performance metrics and deliver reports on a regular basis.
- Substantial experience working in a similar role, with market research experience and proven ability to deliver concise and impactful data analysis.
- Experience working with market research agencies to commission insight gathering and managing data systems and tools.
- Thorough understanding of the UK market, including NHS structure, policy, and operating framework.
- Experience with commercially available market and/or NHS data-sets and excellent attention to detail.
- Excellent communication, presentation, and negotiation skills, with a passion for adding value to the business, customers, and patients.
- Expert user of Microsoft Excel and a thorough understanding of the ABPI.
- Full driving license and ability to travel throughout the UK when needed.
- Degree-level educated or equivalent.
- ABPI Qualified
- Developing and administering incentive compensation schemes
- Proven experience in building databases
- Has successfully operated within an NHS role analyzing NHS information and providing management information to NHS organizations
- Forecasting theory, expertise, and practice within a business planning/implementation framework centered on local profit centers
