Accounts Receivable Specialist
4 weeks ago
We are 4Com, a leading telecommunications firm recognized for our outstanding service and innovative solutions. Currently, we are in search of a dedicated and skilled Billing Administrator to enhance our billing department.
In the role of Billing Administrator, you will collaborate with the billing team leader to establish new customer invoices, engaging with various departments and team members on a daily basis. Your responsibilities will include ensuring timely resolution of issues, managing customer expectations, and delivering exceptional service throughout.
Please be aware that this position is office-based.
Benefits for a Billing Administrator at 4Com include:
- Annual salary of £23,500.
- A dynamic, fast-paced environment with opportunities for career advancement.
- 24 days of annual leave plus public holidays (increasing by one day each year).
- Employee referral program.
- Discounts through Vodafone Advantage.
- Monthly company incentives and team lunches.
- Reduced gym membership fees.
- Access to an Employee Assistance Programme.
- Cycle to work initiative.
- Private health coverage.
- Company pension plan.
We are looking for candidates who possess:
- Prior experience in customer service and administrative roles.
- Ability to thrive in a fast-paced environment while providing top-notch customer service.
- Strong communication and influencing skills.
- Experience in handling complaints or customer retention will be beneficial.
- Organizational skills and proficiency in both written and verbal communication.
Key responsibilities as a Billing Administrator at 4Com include:
- Setting up new customer invoices.
- Entering customer billing data into our specialized CRM system.
- Addressing all customer inquiries related to billing.
- Overseeing the monthly billing cycle.
- Promptly escalating any complaints to the Team Leader.
- Performing general administrative tasks.
If you believe this role aligns with your career aspirations, we encourage you to reach out for further discussion.
Please note that comprehensive 'Rights to Work in the UK' checks will be conducted during the interview process.-
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