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Receptionist - Bromley
2 months ago
Job Summary:
We are seeking a highly motivated and customer-focused Receptionist to join our team at Mytime Active's Bromley Golf Centre. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service, ensuring a warm and welcoming experience for our members and guests.
Key Responsibilities:
- Deliver outstanding customer service, responding to queries and resolving issues in a professional and courteous manner.
- Manage the reception area, ensuring it is clean, tidy, and well-maintained at all times.
- Process transactions accurately and efficiently, handling cash, credit card payments, and other financial transactions.
- Provide administrative support, including data entry, filing, and other tasks as required.
- Collaborate with colleagues to achieve team goals and objectives, promoting a positive and supportive work environment.
- Stay up-to-date with company policies, procedures, and initiatives, ensuring compliance and adherence to standards.
- Participate in training and development opportunities to enhance skills and knowledge, contributing to the growth and success of the organization.
Requirements:
- Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues, members, and guests.
- Proven customer service experience, with a focus on delivering exceptional service and ensuring customer satisfaction.
- Basic computer skills, including proficiency in Microsoft Office and other software applications.
- Ability to work independently and as part of a team, with a flexible and adaptable approach to work.
- High school diploma or equivalent required; post-secondary education in a related field an asset.
What We Offer:
- A competitive salary and benefits package, including opportunities for professional growth and development.
- A dynamic and supportive work environment, with a focus on teamwork and collaboration.
- The chance to work for a leading social enterprise, making a positive impact on the lives of our members and the wider community.
About Us:
Mytime Active is a social enterprise dedicated to improving wellbeing through our range of accessible services. We operate 20 locations across Bromley, the Midlands, and Hampshire, providing golf, swimming, gyms, bowling, social, and health programs. Our mission is to reinvest our profits into the long-term wellbeing of our local communities, helping hundreds of thousands of people live a happier and healthier lifestyle.
