Administrative Assistant

2 weeks ago


Maidstone, Kent, United Kingdom Maidstone and Tunbridge Wells NHS Trust Full time

About the Role

We are seeking a highly organized and customer-focused Booking Clerk to join our ENT Department at Maidstone and Tunbridge Wells NHS Trust. As a key member of our team, you will be responsible for managing waiting lists, dealing with new referrals, and providing administrative support to our clinicians.

Key Responsibilities

  • Manage waiting lists and coordinate patient appointments
  • Process new referrals and ensure timely communication with patients and clinicians
  • Provide administrative support to the ENT team, including data entry and document preparation
  • Develop and maintain effective relationships with patients, clinicians, and other stakeholders

Requirements

  • Good standard of general education to GCSE Standard, English & Maths Grade C
  • NVQ 2 or equivalent experience
  • Administrative experience, preferably in a healthcare setting
  • Competent using Microsoft Office, including Word and Excel
  • Awareness of National Patient Access targets and knowledge of Patient Centre or similar systems

What We Offer

As a member of our team, you will have the opportunity to gain experience in a busy and dynamic healthcare environment. We offer a supportive and friendly working environment, with opportunities for professional development and growth. Our team is committed to delivering high-quality patient care, and we are looking for someone who shares our values and is passionate about making a difference.

How to Apply

If you are a motivated and organized individual with excellent communication skills, we encourage you to apply for this exciting opportunity. Please submit your application, including your CV and a covering letter, to [insert contact information]. We look forward to hearing from you.



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