Warranty Administrator

4 weeks ago


Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full time

Job Title: Warranty Administrator

Location: Mercedes-Benz Truck & Van Andover

Job Type: Full-time

Salary: Competitive

About Us:

Marshall Motor Group is a leading car dealer group representing 23 of the world's most popular car manufacturers. We are passionate about our people and customers, and we offer a range of benefits, including 25 days annual leave, life assurance, and a pension scheme.

The Role:

We are seeking a Warranty Administrator to join our Aftersales team. As a Warranty Administrator, you will be responsible for overseeing warranty work and ensuring the correct steps are followed to complete warranty work correctly. You will work closely with our workshop and service advisor teams to achieve this.

Key Responsibilities:

  • Ensure the accurate and timely completion of all warranty and department administration
  • Achieve all allocated objectives for the department and operate within the law at all times
  • Plan and manage time carefully to ensure all tasks are achieved within the agreed time scales
  • Greet customers and visitors promptly, courteously, and professionally
  • Ensure all Group, Manufacturer, policies and practices and Statutory Legislation are strictly adhered to

Requirements:

  • Previous administration experience, ideally with manufacturer warranties
  • Confident IT skills, ideally with Kerridge experience (full training is provided)
  • Process driven and organised, able to manage your time and workload effectively
  • Able to build good working relationships in your wider team and enjoy talking to customers

What We Offer:

We offer a competitive salary, 25 days annual leave, life assurance, and a pension scheme. We also offer discounted car purchase scheme, servicing and bodyshop services, and a discounted shopping portal.

How to Apply:

If you would like to know more about this opportunity, or a career at Marshall Motor Group, apply online and one of our recruitment specialists will be in touch.



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