Patient Pathway Coordinator

2 weeks ago

Bath, Bath and North East Somerset, United Kingdom Royal United Hospitals Bath NHS Foundation Trust Full time
About the Role

We are seeking a highly organized and detail-oriented individual to join our team as a Patient Pathway Coordinator. This is a full-time position working hours, with some flexibility to work remotely. The ideal candidate will have excellent communication skills, a calm and empathetic nature, and the ability to use initiative to deal with queries from patients and clinical teams.

Key Responsibilities
  • Provide a complete medical administrative service, including RTT, patient correspondence, and editing and formatting letters.
  • Liaise with nurses, doctors, and other members of the multidisciplinary team to provide a quality service for patients.
  • Provide a first point of contact, answering telephone enquiries, taking and relaying messages in a polite and helpful manner, and using own judgment to establish the priority of issues and taking action as appropriate.
  • Deal with incoming correspondence, using initiative as appropriate to expedite issues and administer patient appointments when necessary.
  • Be aware of the importance of doctors completing discharge summaries and outcome forms in a timely manner.
  • Make best use of information technology, Microsoft Office software, CernerMillennium (patient data software), and other hospital systems.
  • Administration of the referral to treatment patient pathway (RTT), including checking patient outcomes are recorded accurately on CernerMillennium and ensuring incorrect coding is rectified.
  • Check outpatient appointments are requested and surgical procedures are ordered on CernerMillennium so that patients appear on a waiting list.
  • Review letters, outcome forms, and other documentation to confirm RTT clock start and stop dates when required.
About Us

The Royal United Hospitals Bath NHS Foundation Trust is a leading healthcare provider in the UK. We are committed to creating a compassionate and inclusive environment, where staff can thrive and provide exceptional care to our patients. We value diversity, champion kindness and civility, and believe that diversity makes us stronger. We are proud to be in the top 20 best hospitals to work for in the country.

What We Offer

We offer a competitive salary, excellent benefits package, and opportunities for career development and growth. We are committed to supporting our staff's wellbeing, with a well-established programme of support. We believe in a holistic approach to wellbeing, encompassing physical, emotional, spiritual, and financial wellbeing. We are passionate about providing healthcare fit for the future, with a focus on innovation and research.

  • ESAC Patient Pathway Coordinator

    1 week ago

    Bath, Bath and North East Somerset, United Kingdom Royal United Hospitals Bath NHS Foundation Trust Full time

    Job Title: Administration SupportAbout the RoleThe Administration Support role is a key position within our General Surgery Department, specifically within the ESAC team (Emergency Surgical Ambulatory Care). As a member of our team, you will provide a comprehensive administration service to support the reception booking team, consultants, and clinicians.Main...

  • ESAC Patient Pathway Coordinator

    5 days ago

    Bath, Bath and North East Somerset, United Kingdom Royal United Hospitals Bath NHS Foundation Trust Full time

    Job Title: Administration SupportAbout the RoleThe Administration Support role is a key position within our General Surgery Department, specifically within the ESAC team (Emergency Surgical Ambulatory Care). As a member of our team, you will provide a comprehensive administration service to support the reception booking team, consultants, and clinicians.Main...

  • Patient Scheduling Coordinator

    4 days ago

    Bath, Bath and North East Somerset, United Kingdom EAC Consulting Group Full time

    EAC Consulting Group is seeking a skilled Patient Scheduling Coordinator to join their team. As a Patient Scheduling Coordinator, you will be responsible for coordinating patient appointments and ensuring seamless communication with patients and healthcare staff.This is an exciting opportunity for a detail-oriented and organized individual to join our team...

  • Patient Scheduling Coordinator

    4 days ago

    Bath, Bath and North East Somerset, United Kingdom EAC Consulting Group Full time

    EAC Consulting Group is seeking a skilled Patient Scheduling Coordinator to join their team. As a Patient Scheduling Coordinator, you will be responsible for coordinating patient appointments and ensuring seamless communication with patients and healthcare staff.This is an exciting opportunity for a detail-oriented and organized individual to join our team...

  • Patient Services Coordinator

    5 days ago

    Bath, Bath and North East Somerset, United Kingdom Ariel Healthcare Full time

    About the RoleAriel Healthcare is seeking a highly organized and customer-focused individual to join our Patient Services Team as a Patient Services Coordinator. This is an exciting opportunity to work in a dynamic and innovative team, providing a high-quality service to patients and contributing to the smooth and effective running of our reception and...

  • Patient Services Coordinator

    6 days ago

    Bath, Bath and North East Somerset, United Kingdom Ariel Healthcare Full time

    About the RoleAriel Healthcare is seeking a highly organized and customer-focused individual to join our Patient Services Team as a Patient Services Coordinator. This is an exciting opportunity to work in a dynamic and innovative team, providing a high-quality service to patients and contributing to the smooth and effective running of our reception and...

  • Patient Services Coordinator

    5 days ago

    Bath, Bath and North East Somerset, United Kingdom Ariel Healthcare Full time

    About the RoleAriel Healthcare is seeking a highly organized and customer-focused individual to join our Patient Services Team as a Patient Services Coordinator. This is an exciting opportunity to work in a dynamic and innovative team, providing a high-quality service to patients and contributing to the smooth and effective running of our medical...

  • Patient Services Coordinator

    2 weeks ago

    Bath, Bath and North East Somerset, United Kingdom Ariel Healthcare Full time

    About the RoleAriel Healthcare is seeking a highly organized and customer-focused individual to join our Patient Services Team as a Patient Services Coordinator. This is an exciting opportunity to work in a dynamic and innovative team, providing a high-quality service to patients and contributing to the smooth and effective running of our medical...

  • Patient Services Coordinator

    2 days ago

    Bath, Bath and North East Somerset, United Kingdom Ariel Healthcare Full time

    About the RoleAriel Healthcare is seeking a highly organized and customer-focused individual to join our Patient Services Team as a Patient Services Coordinator. This is an exciting opportunity to work in a dynamic and innovative team, providing a high-quality service to patients, partners, and other practice staff.Key ResponsibilitiesAssist patients with...

  • Patient Services Coordinator

    2 days ago

    Bath, Bath and North East Somerset, United Kingdom Ariel Healthcare Full time

    About the RoleAriel Healthcare is seeking a highly organized and customer-focused individual to join our Patient Services Team as a Patient Services Coordinator. This is an exciting opportunity to work in a dynamic and innovative team, providing a high-quality service to patients, partners, and other practice staff.Key ResponsibilitiesAssist patients with...

  • Patient Journey Facilitator

    4 weeks ago

    Bath, Bath and North East Somerset, United Kingdom Royal United Hospitals Bath NHS Foundation Trust Full time

    Position Overview Are you detail-oriented and passionate about enhancing the patient experience within a healthcare setting? If so, we invite you to explore this opportunity. We are seeking an individual who can meticulously review and refine clinical communications, assisting our dedicated General Surgery team in achieving optimal patient outcomes. As...

  • Cancer Care Coordinator

    5 days ago

    Bath, Bath and North East Somerset, United Kingdom Royal United Hospitals Bath NHS Foundation Trust Full time

    About the RoleWe are seeking an experienced individual to join our team as a Community Cancer Navigator. This is an exciting opportunity to work with our patients, doctors, and other healthcare professionals to provide a high-quality service.Key ResponsibilitiesLiaise with doctors, medical secretaries, and other healthcare teams to ensure effective...

  • Cancer Care Coordinator

    5 days ago

    Bath, Bath and North East Somerset, United Kingdom Royal United Hospitals Bath NHS Foundation Trust Full time

    About the RoleWe are seeking an experienced individual to join our team as a Community Cancer Navigator. This is an exciting opportunity to work with our patients, doctors, and other healthcare professionals to provide a high-quality service.Key ResponsibilitiesLiaise with doctors, medical secretaries, and other healthcare teams to ensure effective...

  • Patient Care Management Coordinator

    4 weeks ago

    Bath, Bath and North East Somerset, United Kingdom Right at Home Full time

    Become a Vital Part of Our Team as a Healthcare Coordination Specialist Are you driven by a desire to enhance the lives of others? Right at Home is in search of a committed, empathetic, and dependable Healthcare Coordination Specialist to join our vibrant team. This role presents a unique opportunity to assist in our homecare services and ensure the...

  • Administrative Coordinator

    5 days ago

    Bath, Bath and North East Somerset, United Kingdom Royal United Hospitals Bath NHS Foundation Trust Full time

    Job SummaryThe Royal United Hospitals Bath NHS Foundation Trust is seeking a highly skilled Administrative Coordinator to provide comprehensive administrative support to the General Surgery Department, specifically within the Emergency Surgical Ambulatory Care (ESAC) team.Main ResponsibilitiesProvide a complete medical administrative service, including...

  • Administrative Coordinator

    6 days ago

    Bath, Bath and North East Somerset, United Kingdom Royal United Hospitals Bath NHS Foundation Trust Full time

    Job SummaryThe Royal United Hospitals Bath NHS Foundation Trust is seeking a highly skilled Administrative Coordinator to provide comprehensive administrative support to the General Surgery Department, specifically within the Emergency Surgical Ambulatory Care (ESAC) team.Main ResponsibilitiesProvide a complete medical administrative service, including...

  • Discharge Facilitator

    3 days ago

    Bath, Bath and North East Somerset, United Kingdom NHS Jobs Full time

    About the RoleWe are seeking a skilled Discharge Facilitator to join our team at NHS Jobs. As a Discharge Facilitator, you will play a vital role in ensuring the smooth transition of patients from our healthcare facilities to their homes or other care settings.Key ResponsibilitiesCollaborate with healthcare professionals to develop personalized discharge...

  • Discharge Facilitator

    4 days ago

    Bath, Bath and North East Somerset, United Kingdom NHS Jobs Full time

    About the RoleWe are seeking a skilled Discharge Facilitator to join our team at NHS Jobs. As a Discharge Facilitator, you will play a vital role in ensuring the smooth transition of patients from our healthcare facilities to their homes or other care settings.Key ResponsibilitiesCollaborate with healthcare professionals to develop personalized discharge...

  • Pharmacy Team Member

    5 days ago

    Bath, Bath and North East Somerset, United Kingdom WM Morrisons Full time

    About the RoleWe are seeking a highly skilled and compassionate Pharmacist to join our team at WM Morrisons. As a key member of our pharmacy team, you will play a vital role in providing exceptional patient care and contributing to the success of our in-store pharmacies.Key ResponsibilitiesProvide expert advice and guidance to patients on medication...

  • Pharmacy Team Member

    6 days ago

    Bath, Bath and North East Somerset, United Kingdom WM Morrisons Full time

    About the RoleWe are seeking a highly skilled and compassionate Pharmacist to join our team at WM Morrisons. As a key member of our pharmacy team, you will play a vital role in providing exceptional patient care and contributing to the success of our in-store pharmacies.Key ResponsibilitiesProvide expert advice and guidance to patients on medication...