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Innovation Analyst

2 months ago

Co West Midlands, United Kingdom Morgan Hunt Full time

Job Summary:

A leading public sector organisation is seeking a Digital Innovation Analyst to drive business transformation through the identification and evaluation of innovative digital trends and technologies. The successful candidate will collaborate with cross-functional teams to assess the organisation's needs and design actionable solutions leveraging digital tools. A key aspect of this role will involve writing clear documentation on digital processes and technologies, as well as delivering workshops to educate and engage stakeholders. The Digital Innovation Analyst will play a crucial role in enhancing customer experiences, optimising operations, and enabling the business to stay at the forefront of digital innovation.

Key Responsibilities:

  • Trend Analysis: Research and analyse emerging digital trends, tools, and technologies (e.g., AI, IoT, blockchain, cloud computing, etc.) and assess their potential impact on the business.
  • Opportunity Identification: Identify areas within the organisation where digital innovation can lead to improvements in processes, products, services, and customer interactions.
  • Strategic Planning: Collaborate with leadership to develop long-term digital innovation strategies that align with the organisation's business objectives.
  • Stakeholder Engagement: Work with cross-functional teams including IT, marketing, operations, and customer service to gather insights and ensure the successful adoption of digital initiatives.
  • Technology Implementation: Recommend and assist in the deployment of innovative digital tools, platforms, and software solutions that improve efficiency or enhance customer experience.
  • Process Optimisation: Evaluate current business processes and suggest digital solutions for automation, optimisation, and innovation.
  • Documentation: Produce comprehensive and user-friendly documentation for new digital tools, processes, and technologies, ensuring clarity for both technical and non-technical stakeholders.
  • Workshops & Training: Design and deliver workshops, training sessions, and seminars for internal teams to help them understand and effectively adopt new digital technologies and processes.
  • Continuous Learning: Stay updated on the latest advancements in digital technology and innovation practices to continually provide cutting-edge solutions.

Required Skills and Qualifications:

  • Experience: 3-5 years of experience in digital innovation, technology analysis, or related roles.
  • Technical Skills: Strong understanding of emerging technologies (e.g., AI, big data, cloud computing), data analytics, and digital tools.
  • Analytical Skills: Ability to analyse data and trends to make informed decisions and recommendations.
  • Communication: Excellent verbal and written communication skills, with the ability to present complex ideas clearly to both technical and non-technical stakeholders.
  • Documentation: Proficient in writing clear, concise, and accessible documentation for processes, tools, and digital solutions.
  • Training & Facilitation: Experience in conducting workshops and training sessions to guide teams through the adoption of new tools or processes.
  • Project Management: Experience in managing or contributing to digital transformation projects, including Agile and Lean methodologies.
  • Problem-Solving: Strong critical thinking and problem-solving skills with a focus on finding innovative solutions.
  • Collaboration: Ability to work cross-functionally and influence others without direct authority.

Details:

  • Hybrid working, 2-3 times a month in Birmingham
  • Contract until the end of December
  • Inside of IR35
  • £ per day