Digital Skills Trainer

2 months ago

Exeter, Devon, United Kingdom Devon & Somerset Fire & Rescue Service Full time

About the Role:

This is an exciting opportunity to join our Digital, Data and Technology department as a Digital Trainer. In this role, you will be at the forefront of our digital transformation journey, helping to drive digital proficiency across the Service.

We are looking for an individual who is passionate about digital technologies and has a keen interest in training and development. You will be responsible for designing and delivering high-impact training programs that leverage our investment in digital tools and technologies, such as Microsoft 365, to improve business effectiveness and efficiency.

This role is perfect for someone who enjoys working in a dynamic environment, is proactive, and has a creative approach to problem-solving. Your up-to-date knowledge of digital tools and technologies, combined with your ability to identify and address skill gaps, will be key to our digital transformation.

Key Responsibilities:

  • Develop and deliver high-quality, accessible training for end users across the Service, Resources to include how-to guides, videos, and a maintained skills training SharePoint site.
  • Having a creative flair for design and delivery.
  • Possess comprehensive knowledge and proficiency in a wide range of digital tools, systems, and technologies, including: Software applications such as Office 365. Cloud-based computing solutions. Digital communication platforms.
  • Explore and evaluate innovative training solutions and methodologies to enhance the efficiencies of digital training programs.
  • Facilitate training sessions in a safe and healthy environment, adhering to all health and safety regulations, drafting risk assessments where appropriate.
  • Evaluate the effectiveness of training programs through assessment and feedback mechanisms to identify continuous improvement opportunities.

Benefits:

Looking after our staff and making sure they are happy at work is important to us. As well as a career where you know you are making a difference - there are a range of benefits such as a generous annual leave allowance that come with working for us.

Our Values:

  • We are proud to help.
  • We are honest.
  • We are respectful.
  • We are working together.

Devon and Somerset Fire and Rescue Service recognise and celebrate the vast diversity of the local communities that we serve and aspire for this to be reflected within our workforce. We encourage candidates from diverse backgrounds, experience, and beliefs, who share our values, to consider working for us.

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