Care Services Manager
5 days ago
About the Role:
Southern Housing is seeking a highly skilled and dedicated individual to join our Care & Independent Living Team as an Extra Care Scheme Officer. As a key member of our team, you will be responsible for delivering exceptional housing and facilities management services to our residents.
Key Responsibilities:
- Deliver a high-quality housing management service to our residents, ensuring their needs are met and exceeded.
- Work collaboratively with colleagues to provide a seamless and efficient service.
- Develop and maintain strong relationships with residents, colleagues, and other stakeholders.
- Conduct regular site visits to ensure the upkeep and maintenance of our properties.
- Manage and resolve any issues or concerns raised by residents in a timely and professional manner.
Requirements:
- Awareness of Health & Safety principles and practices.
- GCSE level or equivalent relevant professional qualification, or qualified by experience.
- Good level of literacy and numeracy skills.
- Valid driving license or ability to effectively visit company offices and properties.
- Proven commitment to taking responsibility and ability to work independently and as part of a team.
- Excellent IT and communication skills.
- Experience of working in resident services.
What We Offer:
- A very competitive salary depending on experience.
- Generous holiday entitlement.
- The ability to carry over annual leave, buy extra leave, and sell excess leave.
- A great pension scheme.
- Access to various discount schemes.
- Cash claim-back on medical treatments.
- Employee referral scheme.
- Training opportunities.
- Discounted rates on a cycle scheme, personal medical plans, life assurance, give as you earn, critical illness, and travel insurance.
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