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Operational Excellence Manager
2 months ago
We are thrilled to announce an opportunity to become a part of Certitude as an Operational Excellence Manager. As we expand our services, we are committed to maintaining our position as a leading provider in the adult social care sector in London.
Position Type: Permanent - Full-time
About the Role:
This role is pivotal in ensuring the smooth operation of our services. You will be responsible for overseeing various operational aspects, ensuring that our team delivers high-quality support to our clients.
Key Responsibilities:
1. Lead and manage operational teams to achieve service excellence.
2. Develop and implement strategies to enhance service delivery.
3. Collaborate with stakeholders to ensure compliance with industry standards.
4. Monitor performance metrics and drive continuous improvement initiatives.
Why Certitude?
At Certitude, we value our employees and are dedicated to fostering a supportive and inclusive work environment. Join us in making a difference in the lives of those we serve.