Restaurant Operations Manager

2 days ago

Burnley, Lancashire, United Kingdom Rotherwood Full time
About Rotherwood

Rotherwood is a renowned resort in Lancashire, boasting a stunning restaurant that serves guests from breakfast to dinner. Our venue thrives in a fast-paced environment, delivering a warm and welcoming atmosphere while upholding the highest standards of quality and service.

Restaurant Manager Position Overview

We are seeking an experienced and dedicated Restaurant Manager to lead our team. Reporting to the Food & Beverage management, you will oversee the restaurant's daily operations, ensuring smooth, efficient, and guest-centered service.

Key Responsibilities:
  • Manage all aspects of restaurant operations, ensuring a seamless experience in a busy, fast-paced environment.
  • Lead and motivate the team to deliver exceptional service during high-volume periods.
  • Ensure consistent high standards of food quality and guest experience.
  • Oversee staff recruitment, HR, payroll, and performance, focusing on training and development.
  • Manage inventory, stock control, and rotation to minimise waste and maintain optimal levels.
  • Coordinate reservations and maximise guest flow and table turnover.
  • Ensure compliance with health, safety, and food hygiene regulations.
  • Continuously improve processes to enhance guest satisfaction.
Requirements:
  • Proven experience in managing a busy, high-pressure restaurant environment.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and make decisions under pressure.
  • Knowledge of food safety and hygiene regulations.

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