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Senior Casework Manager

2 months ago

London, Greater London, United Kingdom Refugee Council Full time

Job Summary

The Refugee Council is seeking a highly skilled and experienced professional to lead our casework team in delivering high-impact services to people seeking asylum and refugees in the UK. As a Senior Casework Manager, you will be responsible for line managing a team of casework advisers, developing and maintaining professional relationships with external agencies, and ensuring the delivery of high-quality services to our clients.

Key Responsibilities

  1. Team Leadership

Lead and manage a team of casework advisers, providing guidance and support to ensure they deliver high-quality information and advice to clients.

Service Development

Develop and maintain excellent professional relationships with external agencies, including local authorities, legal representatives, and voluntary sector organizations.

Client Support

Ensure that clients receive high-quality support and guidance throughout their asylum journey.

Requirements

  • Proven experience in managing a team of caseworkers or similar role.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Knowledge of the asylum system and relevant legislation.

What We Offer

  • A competitive salary and benefits package.
  • The opportunity to work with a leading refugee organization and make a real difference in the lives of people seeking asylum and refugees.
  • A supportive and collaborative team environment.