Team Leader

3 days ago

Stroud, Gloucestershire, United Kingdom Costa Coffee Full time

About the Role

We're seeking a talented and passionate individual to join our team as a Team Leader at Costa Coffee. As a Barista Maestro, you'll be responsible for leading a team of baristas, providing exceptional customer service, and driving sales growth.

Key Responsibilities

  • Lead a team of baristas to deliver unbeatable customer experiences
  • Train and develop new baristas to maximize sales and quality
  • Drive high standards in coffee quality and customer service
  • Collaborate with the store management team to achieve sales and customer satisfaction targets

About You

We're looking for someone who is passionate about coffee, people, and delivering exceptional customer experiences. You'll have a strong track record of leadership and customer service, with a desire to take on new challenges and develop your skills.

What We Offer

We're proud to offer a range of benefits and perks to our team members, including:

  • Free handmade drinks and 50% discount on food and bottled drinks
  • Costa Coffee Retirement Plan with matching contributions
  • Life Insurance & Income Protection Cover
  • Costa Discount App for 50% off food and drinks in Costa-owned stores
  • Cycle to Work Scheme for huge savings on bikes and accessories
  • Share Incentive Plan to become a shareholder in Coca-Cola
  • Salary Sacrifice Pension Scheme with up to 10% matched contributions
  • Shoes for Crews discounted shoe purchase scheme
  • Huge savings on gym memberships and fitness accessories
  • Dedicated Feel Good discounts platform and app for instant cashback and savings

About Us

At Costa Coffee, we're passionate about delivering exceptional customer experiences and creating a warm and welcoming environment for our customers and team members. We're committed to our values of Passion, Warmth, Trust, and Courage, and we're looking for someone who shares these values and is passionate about coffee and people.

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