Household Claims Operations Manager
4 weeks ago
Position Overview:
As a Household Claims Team Manager, you will play a pivotal role in overseeing a group of skilled desk adjusters. This position is ideal for individuals currently serving as Senior Technical Household or Property Claims Handlers who are looking to step into a managerial role.
Your Responsibilities:
- Lead and inspire a team of claims professionals, leveraging your extensive knowledge of household and property claims.
- Foster an environment of autonomy and innovation, encouraging team members to propose process enhancements that elevate customer satisfaction.
- Utilize your expertise in building materials and scopes to address any discrepancies in service delivery from Loss Adjusters.
- Communicate effectively with various stakeholders to ensure that your insights and recommendations are recognized and acted upon.
- Challenge suppliers when necessary, drawing on your experience to safeguard the interests of both the business and your team.
Why This Role Matters:
This position offers the opportunity to work from home while driving significant improvements in claims management. The company values swift implementation of changes, often acting on suggestions within a day, thus eliminating unnecessary bureaucracy.
If you are ready to take the next step in your career and lead a dynamic team in a supportive environment, this role is designed for you.
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