Claims Operations Director

2 months ago


Glasgow, Glasgow City, United Kingdom Aon Full time

Claims Operations Manager Role

We are seeking a highly skilled Claims Operations Manager to join our team at Aon. As a Claims Operations Manager, you will play a key role in leading operations and enabling improvements in close collaboration with Senior Leadership.

About the Role

  • Assist in the monthly operational governance process and produce output suitable for inclusion.
  • Evaluate and track actions raised in audit and assurance work.
  • Deliver successful operational and business-related change projects as needed.
  • Work collaboratively with colleagues to deliver company initiatives.
  • Assist with change management and operational improvements.
  • Identify and implement key change projects that improve operational efficiency or regulatory adherence.
  • Responsible for working in accordance with the Aon UK Limited Risk Management Framework and compliance with policies.
  • Manage Key Stakeholders and develop relationships with business colleagues.

What We Offer

In addition to our comprehensive benefits package, we encourage a diverse workforce. Our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it.

Requirements

  • Enthusiastic teammate
  • Excellent analytical, numerical and information gathering skills.
  • Strong interpersonal skills – able to communicate well across organisational levels.
  • Understanding of the Insurance Industry particularly claims would be an advantage.
  • Strong track record in change management and operational improvement or process re-engineering.
  • Demonstrates flexibility of thought to the extent that plans can be adjusted as performance dictates.
  • Proficient PowerPoint, Excel & data configuration skills with the ability to utilise data to support recommendations and inspire change.


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