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Head of Reservations and Events Coordinator

2 months ago

London, Greater London, United Kingdom HC Solutions Ltd Full time

Head of Reservations and Events

**About the Role**

HC Solutions Ltd is seeking a highly skilled and experienced Head of Reservations and Events to join our team. As a key member of our operations team, you will be responsible for leading the reservations and events team to deliver exceptional customer experiences and drive business growth.

**Key Responsibilities**

* Lead the reservations and events team to achieve targets and exceed customer expectations
* Develop and implement effective strategies to maximize event and reservation revenue
* Collaborate with the management team to drive business growth and improve operational efficiency
* Manage all third-party enquiries and resolve customer complaints in a timely and professional manner
* Oversee the management of reports for reservations and events

**Requirements**

* Proven experience in a similar role, with a strong track record of success
* Excellent leadership and communication skills, with the ability to motivate and inspire a team
* Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions
* Ability to work proactively, dealing with and maximizing all events/reservation enquiries

**What We Offer**

* Competitive salary and bonus structure
* Opportunities for career growth and professional development
* Collaborative and dynamic work environment

**How to Apply**

If you are a motivated and experienced professional looking for a new challenge, please submit your application, including your resume and a cover letter, to HC Solutions Ltd.