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Senior Provider Relationship Manager

2 months ago


Charing Cross, United Kingdom Vitality Corporate Services Limited Full time
About The Role

We are seeking an experienced professional to join our Hospital Management team as a Senior Provider Relationship Manager. This role will play a critical part in shaping our relationships with hospitals and facilities, developing existing partnerships, and driving better routine and pathway-based collaborations.

Key Responsibilities
  • Support the Head of Hospital Management in managing significant annual hospital spend through data-driven negotiations, pathways, and directionality.
  • Engage with leading healthcare hospitals and facilities to maintain relations, drive supplier performance, and engage on mutually beneficial initiatives to enhance member experiences and manage costs.
  • Contribute to the development of compelling member pathways and drive innovation through the use of trusted third parties to meet evolving business needs.
  • Develop contractual documentation and standards in partnership with legal and clinical functions to ensure hospital and facility outcomes and sustainable commercial terms.
  • Manage Hospital Management team members, setting objectives, overseeing performance, and driving employee development and achievements.
  • Support routine hospital operations, including management of queries, invoicing, debt management, technological initiatives, and other operating activities.
  • Work in partnership with clinical policy teams to review new medical developments, ensuring claims fund impact is managed and understood by the business.
Essential Skills
  • Previous experience (>2 years) of provider management.
  • Coordination in both clinical and complex operational environments.
  • Previous people management experience.
  • Track record of contributing to and supporting successful change initiatives, projects, and programs.
  • Experience in engaging with and influencing internal and external organizations at multiple levels.
What We Offer
  • Bonus schemes that regularly reward performance.
  • A pension of up to 12% with company matching up to 6% of salary.
  • Award-winning Vitality health insurance with its own set of rewards and benefits.
  • Life assurance of four times annual salary.

We are committed to diversity and inclusion, and we want you to feel that you belong and are supported to be happy and healthy. If you are successful in your application and join us at Vitality, we promise to help you advance your career, provide a healthy balance of challenge and support, and give you the space to try, fail, and learn.

We are a multi-award-winning UK insurance brand, here to make the world a healthier, happier place. We are a business that drives positive change, and we reward people for making and sustaining healthier choices. If we are fortunate in receiving a high volume of quality applications, we may need to close this vacancy early.