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Customer Experience Associate

2 months ago

Leeds, Leeds, United Kingdom Marstons PLC Full time

About The Lost & Found

The Lost & Found is a premium hospitality brand that offers an immersive experience for its customers. Our bars and restaurants are designed to transport customers to a world of wonder and magic.

Our Team

We are a dynamic and passionate team of professionals who are dedicated to delivering exceptional customer experiences. As a member of our team, you will be part of a close-knit group of individuals who are committed to excellence and innovation.

Job Summary

We are seeking a skilled and enthusiastic Waiting Staff to join our team. As a Waiting Staff member, you will be responsible for providing exceptional customer service and ensuring that our customers have a memorable experience.

Key Responsibilities

  • Provide exceptional customer service and ensure that customers have a memorable experience
  • Take orders and serve food and drinks in a timely and efficient manner
  • Manage tables and ensure that customers are satisfied with their experience
  • Work collaboratively with other team members to ensure that the restaurant runs smoothly
  • Participate in ongoing training and development to improve skills and knowledge

What We Offer

We offer a competitive hourly rate of pay and tips, flexible working hours, and discounted meals while on shift. We also offer opportunities for career progression and professional development, as well as a range of benefits and perks.

Why Work for Us?

  • We are a dynamic and innovative company that is committed to excellence and customer satisfaction
  • We offer a range of opportunities for career progression and professional development
  • We have a strong company culture that values teamwork and collaboration
  • We offer a range of benefits and perks, including competitive pay and flexible working hours