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Residential Property Manager

2 months ago


Yeovil, Somerset, United Kingdom FirstPort Full time
About the Role

We are seeking a highly skilled and experienced Residential Property Manager to join our team at FirstPort. As a key member of our property management team, you will be responsible for delivering exceptional customer service and ensuring the smooth operation of our residential properties.

Key Responsibilities
  • Property Management: Manage a portfolio of residential properties, ensuring that all aspects of property management are carried out to the highest standard.
  • Customer Service: Provide exceptional customer service to our residents, responding to their queries and concerns in a timely and professional manner.
  • Site Inspections: Conduct regular site inspections to ensure that all properties are well-maintained and meet our high standards.
  • Health and Safety: Ensure that all properties are compliant with health and safety regulations, including fire safety, asbestos, and legionella control.
  • Financial Management: Manage the financial aspects of property management, including budgeting, forecasting, and financial reporting.
  • Team Leadership: Lead and manage a team of property care specialists, providing guidance and support to ensure that they are equipped to deliver exceptional customer service.
Requirements
  • Experience: Proven experience in property management, customer service, or a related field.
  • Qualifications: Relevant qualifications in property management, customer service, or a related field.
  • Skills: Excellent communication and interpersonal skills, with the ability to work effectively with residents, colleagues, and external stakeholders.
  • Technical Skills: Proficient in the use of property management software and other technical tools.
What We Offer
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Career Development: Opportunities for career development and progression within the company.
  • Collaborative Work Environment: A collaborative and supportive work environment.