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Implementation Specialist

2 months ago

Lichfield, Staffordshire, United Kingdom Clarendon Fine Art Full time
About the Role

We are seeking a highly skilled Implementation Analyst to join our expanding digital team at Clarendon Fine Art. As a key member of our commercial team, you will play a critical role in supporting our growth strategy and driving business success.

Key Responsibilities
  • Support the development of a cohesive customer acquisition strategy, including performance marketing channels and offline initiatives.
  • Collaborate with our IT team to deliver website technology, new platforms, and systems to drive our digital business forward.
  • Work closely with our development partners to project manage and develop innovative solutions.
  • Produce regular reports and contribute to reviewing performance to ensure we meet our commercial sales plan.
  • Use data insights and analysis to inform our commercial strategy and identify opportunities for improvement.
  • Setup data dashboards, reports, and tools to support a data-driven approach to business improvement.
  • Be the key contact for customer segmentation, data attributes, and integrations.
Requirements
  • A minimum of 4 years' experience in a CRM, e-commerce, digital, or similar role.
  • Highly experienced in manipulating and presenting data.
  • Confidence in suggesting new ideas based on data.
  • Ability to operate at both a strategic and implementation level.
What We Offer
  • Hybrid working arrangement (3 days office, 2 days at home).
  • ~25 days holiday + bank holiday with the opportunity to earn extra upon length of service.
  • Artwork discount scheme of up to 50% on selected artwork.
  • Contributory pension scheme.
  • Free onsite parking at our Head Office.
  • Companywide social events throughout the year.