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Cash Management Team Lead
2 months ago
Salary: Competitive
Who are Diligenta?
Diligenta is a leading provider of platform-based life and pensions administration services. Our mission is to deliver exceptional customer service and transform our clients' operations.
Summary of the role:
As a Cash Management Team Manager, you will be responsible for leading a team of up to 12 members, ensuring proper training, management, and motivation. You will continuously review and improve cash management processes to ensure regulatory compliance, minimize risks, and enhance customer satisfaction.
Key responsibilities:
- Lead and manage the Life & Pension Cash Management Team (Legacy & BaNCS)
- Review and improve cash management processes to ensure regulatory compliance and minimize risks
- Establish robust controls for cash management activities to prevent breaches and fraud
- Implement effective risk management practices to identify, assess, and mitigate potential payment processing risks
- Set and monitor KPIs to measure and motivate team performance
- Handle complex cash management queries and act as an escalation point for issues
- Prepare and present financial information to senior managers and the senior leadership team
Requirements:
- Exceptional interpersonal skills for building relationships with seniors and direct reports
- Proven experience in team management
- Strong stakeholder management abilities
- Clear and effective communication skills, both verbal and written
- Excellent organizational skills for workload planning and task delegation
- Systematic, disciplined, and analytical problem-solving approach
- Proficiency in MS Excel and Word
- Knowledge of financial services, specifically life and pension processes and regulations
- Understanding of finance and accounting principles, practices, and compliance in the UK and Ireland
What we're looking for:
We are seeking a highly skilled and experienced Cash Management Team Manager to join our LBG Finance Operations team. If you have a passion for cash management and a proven track record of leading high-performing teams, we would love to hear from you.