Technical Support Professional

1 week ago


Richmond, Greater London, United Kingdom Royal Botanic Gardens, Kew Full time

Job Summary

We are seeking a highly skilled Network Operations Analyst to join our team at Royal Botanic Gardens, Kew. As a key member of our IT department, you will be responsible for ensuring the smooth operation of our network infrastructure, providing technical support and maintenance to ensure business continuity.

Key Responsibilities

  • Monitor and maintain network performance, identifying and resolving issues in a timely manner
  • Provide technical support and guidance to staff on network-related queries and issues
  • Collaborate with other teams to ensure seamless integration of network services
  • Develop and implement network security policies and procedures
  • Stay up-to-date with the latest network technologies and best practices

What We Offer

As a Network Operations Analyst at Royal Botanic Gardens, Kew, you will enjoy a competitive salary, a generous annual leave entitlement, flexible working arrangements, and access to a range of employee benefits, including a pension scheme, employee discount scheme, and cycle-to-work scheme.

Requirements

To be successful in this role, you will need to have a strong background in network operations, excellent technical skills, and excellent communication and problem-solving abilities.



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