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Support Worker
2 months ago
About the Role:
We are seeking a compassionate and resilient Support Worker to join our team at Garden Close in Hertfordshire. As a Support Worker, you will play a vital role in providing support to customers to help them develop the life skills they require to meet their assessed needs.
Key Responsibilities:
- Deliver all aspects of support to enable customers to develop independent living skills, including personal and physical care as appropriate.
- Support customers to undertake domestic tasks, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation.
- Participate in support planning and risk management, as facilitated by the lead Support Worker.
- Carry out security duties to ensure the safety of customers and premises.
- Monitor CCTV throughout the shift.
- Enable customers to make full use of community facilities by providing support as directed.
- Carry out support duties to enable customers to integrate into the community, including accompanying customers to attend benefit agency appointments and meetings, go shopping, and visit public amenities.
- Report any observations relating to customers' welfare.
- Adhere to all policies and procedures of Look Ahead Care, Support & Housing, including any statutory requirements.
- Ensure Look Ahead Health and Safety policies and local protocols are adhered to at all times.
- Maintain records as required at the project under the direction of the Support Workers/management.
- Participate in team meetings/reviews and the general development of the service.
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned.
About You:
We are looking for someone who exudes a warm and friendly presence, is fundamentally calm and resilient, and has a practical and logical mind. You should be flexible, open to feedback and self-development, and thrive on change and dynamic environments. You should also be confident with high levels of self-esteem, respectful, articulate, and sensitive in style of communication, and motivated towards excellence and improvement of personal performance.
What You'll Bring:
- NVQ Level or equivalent or experience within the charity/social care sector.
- Manual car driving license (desirable).
About Us:
Look Ahead is a dynamic, leading not-for-profit care and support provider in London and the South East. We deliver over services, providing support to around customers each year. We work across mental health, homelessness, young people, and learning disabilities, so there are plenty of opportunities to grow and progress your career with us.
