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CRM Manager

2 months ago


Birmingham, Birmingham, United Kingdom Morgan Philips Group SA Full time
Casino CRM Executive

Fantastic opportunity to lead the development of technical and complex campaign workflow templates, ensuring seamless execution of Adobe Campaign releases and functionality.

Key Responsibilities:

  • Develop and implement technical campaign workflow templates, leveraging Adobe Campaign expertise.
  • Provide training and support to Adobe Campaign Executives and marketing community, ensuring effective adoption and utilization.
  • Liaise with Marketing and Product teams to address system issues and upgrades, ensuring minimal disruption to operations.
  • Lead marketing technology innovation, providing recommendations and technical documentation for new channel integration, digital product development, and system upgrades.
  • Monitor Adobe performance, API, active profiles, and campaign set-ups, identifying areas for improvement.

Key Skill Requirements:

  • Proven experience with Adobe Campaign, with a strong understanding of marketing management tools and deployment platforms.
  • Excellent understanding of digital marketing principles, innovation, and trends, with experience in multi-channel campaign delivery and automated journeys.
  • Strong communication skills, with the ability to build relationships across regions and cultures.
  • Degree-level or equivalent qualification in CRM, e-commerce, or direct marketing, or relevant experience in a similar field.

Morgan Philips Group is a global talent solutions business that disrupts conventional thinking in executive search, recruitment, and talent consulting. We operate in over 20 markets worldwide, embracing the latest technology and social recruiting methods. Our innovative services are tailored to the new world of work, while respecting the human aspect of employees and potential candidates.

We are committed to ensuring that all job applicants are treated equally, without discrimination based on gender, sexual orientation, marital or civil partner status, gender reassignment, race, color, nationality, ethnic or national origin, religion or belief, disability, or age.