CRM Manager
1 week ago
About the Role:
The Propel team is seeking a skilled CRM Manager to spearhead the development of their SMS channel, with a focus on customer engagement and retention.
About the Team:
Our CRM team is passionate about delivering innovative customer experiences, and we're looking for a talented professional to join us in this exciting journey.
Key Responsibilities:
- Develop and implement an effective SMS strategy to enhance customer engagement
- Collaborate with the marketing team to analyze customer journeys and identify key touchpoints for SMS communication
- Analyze data to measure the success of the SMS channel and identify areas for improvement
Requirements:
- Proven experience in CRM management, with a focus on customer engagement and retention
- Strong understanding of SMS marketing principles and best practices
- Excellent analytical and problem-solving skills
What We Offer:
- A competitive salary and benefits package
- The opportunity to work with a talented and passionate team
- A dynamic and fast-paced work environment
Location: Birmingham area, with 3 days in the office and 2 days working from home.
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