Customer Support Representative

18 hours ago


StocktononTees, Stockton-on-Tees, United Kingdom UK Insurance NET Full time

We are seeking a highly skilled and personable individual to join our team as a Customer Support Specialist at UK Insurance NET.

Key Responsibilities:

  • Provide exceptional customer service to policy holders, ensuring their needs are met and exceeded.
  • Handle day-to-day inquiries and requests related to our Delegated Authority, Property Owners & Household products.
  • Take proactive actions to retain policy holders and ensure their continued satisfaction with our services.
  • Collaborate with internal teams to resolve complex issues and provide seamless support to customers.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong problem-solving skills and attention to detail.
  • Knowledge of insurance products and services, preferably in the delegated authority space.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.


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