Sales Assistant

7 days ago

Aberdeen, Aberdeen City, United Kingdom Salvation Army Trading Company Full time
About the Role

We are seeking a highly motivated and customer-focused Sales Assistant to join our team at Salvation Army Trading Company Ltd. As a Sales Assistant, you will play a vital role in helping us achieve our mission to fund The Salvation Army's vital work with vulnerable people in the UK.

Key Responsibilities
  • Provide exceptional customer service, ensuring a positive shopping experience for all customers.
  • Assist in maintaining high standards of visual merchandising throughout the shop.
  • Actively promote and explain the benefits of Gift Aid to customers and other various promotions.
  • Complete all company paperwork, including cashing up and banking procedures.
  • Encourage and assist in the training of volunteers.
  • Assist in the sorting and preparation of all donated stock.
  • Travel to other shops if part of a cluster from time to time.
  • Support the Shop Manager in all aspects of best practice and Health and Safety Procedures.
  • Be responsible for the daily running of the shop and management of volunteers in the Manager's absence.
Requirements
  • Be resilient, supportive, caring, hands-on, and enthusiastic.
  • Possess a positive attitude in delivering exceptional customer service.
  • Want to make a positive change.
  • Take pride in everything that you do in order to maintain the high standards that we promise to our colleagues, stakeholders, and ourselves.
  • Be adaptable; able to think on your feet.
  • Have a keen interest in the environment and sustainability.
  • Have an engaging personality, the desire to succeed, and be the best you can be.
Benefits
  • Annual Leave: Starting at 26 days plus bank holidays, with the ability to buy an extra week.
  • Virtual GP Service: Phone consultations available 24 hours a day, 7 days a week, 365 days, and video consultations from 8am to 10pm, 7 days a week.
  • Excellent Pension Scheme: SATCoL offer a Defined Contribution Scheme, with the company doubling your contributions, up to 6%, and giving you Life Assurance of 3 x your normal salary.
  • Company Sick Pay: This is paid from the end of your probation period and increases during your employment with us.
  • Discounts: All colleagues are entitled to a 25% discount of all original, full-priced products sold by SATCoL.

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