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Order Management Specialist

2 months ago

Solihull, Solihull, United Kingdom Convergence Group Ltd Full time

We are seeking a highly skilled Order Management Executive to join our Finance Team at Convergence Group Ltd. As a key member of our team, you will be responsible for ensuring the smooth and efficient cancellation and processing of orders at scale.

This is an exciting opportunity to work with a top provider of networking solutions for leading institutions in the UK. If you have a passion for delivering exceptional customer service and experience in order management, we want to hear from you.

Key Responsibilities:

  • Process orders and cancellations in a timely and efficient manner
  • Collaborate with internal teams to resolve any issues or discrepancies
  • Provide exceptional customer service to ensure customer satisfaction
  • Stay up-to-date with company policies and procedures

Requirements:

  • Experience in order management or a related field
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Strong attention to detail and organizational skills