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Administrative Support Coordinator

2 months ago

Trowbridge, Wiltshire, United Kingdom Thrive SW Full time

Are you an experienced Administrator with a strong background in customer service seeking a dynamic role that offers daily engagement and challenges?

Thrive SW is expanding its operations and is in the process of establishing a new team to support recent contract acquisitions.

As an Administrative Support Coordinator, you will join a dedicated team responsible for managing incoming inquiries via phone and email related to both scheduled and urgent tasks that require immediate attention.

Your responsibilities will include:

  • Job Logging: Accurately recording tasks into the system.
  • Scheduling: Coordinating with engineers to ensure timely execution of services.

It is essential to maintain strong relationships with colleagues, clients, and suppliers. You will:

  • Collaborate with both in-house engineers and subcontractors.
  • Demonstrate excellent communication skills, both verbal and written.
  • Exhibit proficiency in Microsoft Office, particularly Excel.

Qualifications:

  • Minimum GCSEs grade C or above in Mathematics and English.
  • A collaborative team player who is adaptable and capable of thriving under pressure.

Join us in enabling our customers to excel through exceptional service and support.