Senior Contract Support Administrator
4 weeks ago
Job Summary: We are seeking a highly skilled Senior Contract Support Administrator to join our team at ThriveSW Limited. As a key member of our facilities services team, you will be responsible for managing our administrative team and ensuring the smooth operation of planned and reactive maintenance tasks.
Key Responsibilities:
* Lead and support the team and helpdesk staff, ensuring smooth daily operations.
* Manage job scheduling and ensure tasks are completed on time through our system (CAFM).
* Coordinate with engineers, subcontractors, and clients to ensure work is done efficiently.
* Create and review reports on job performance and team efficiency.
* Handle escalated issues and liaise with senior management and clients when needed.
* Ensure all work is logged and completed in line with contract requirements.
* Identify and suggest ways to improve team performance and processes.
* Help with general administrative tasks and support the wider team.
Requirements:
* Minimum of GCSEs grade C in Maths & English.
* Ideally NVQ or similar in Business Admin or Management.
* Leadership and problem-solving abilities.
Benefits:
* Bonus scheme
* Company pension
* Life insurance
* Free on-site parking
Apply Now: For further information on the role and the company, please contact Rhymel Henderson.
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