Business Support Officer
4 weeks ago
We are seeking a highly organized and detail-oriented Business Support Officer to join our Housing Allocations team at North Northamptonshire Council.
Main Responsibilities:- Provide advice and assistance to customers on the Council's housing register.
- Assist the Allocations Manager in the day-to-day operation of Keyways, the Council's choice-based allocations scheme.
- Provide administrative support for the relevant IT system.
- Process all housing applications to the agreed standards and timescales.
- Notify all housing applicants of their application status and how to bid.
- Respond to applicants' enquiries concerning all aspects of the Keyways scheme in writing, by telephone and at interview.
The successful candidate will have experience in an office-based customer-focused environment and the ability to prioritize workloads. They will also have excellent communication and interpersonal skills, with the ability to work effectively in a team.
Key Skills:
- Administrative experience in a customer-facing role.
- Ability to prioritize workloads and meet deadlines.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a team.
What We Offer:
- A competitive salary and benefits package.
- The opportunity to work in a dynamic and supportive team.
- Professional development and training opportunities.
How to Apply:
Please apply now to join our team and take the first step in your career as a Business Support Officer.
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