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    {"title": "HR Advisor", "description": "Job SummaryPortfolio are proud to be exclusively representing our award-winning, multinational HR & Employment Law services client in their search for a HR Advisor to add to their team.This unique HR Advisory role is open to HR professionals at any level, where you will gain invaluable experience advising on a vast...

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HR Advisor

2 months ago

Glasgow, United Kingdom The Portfolio Group Full time
About the Role

The Portfolio Group is seeking an experienced HR Advisor to join our team. As an HR Advisor, you will provide expert advice and support to clients on all matters of HR and Employment Law.

Key Responsibilities
  • Provide reliable and commercially focused HR and Employment Law advice to clients over the phone.
  • Take part in an excellent training programme and have the potential to gain a part post-graduate qualification.
  • Support clients with quality advice in a productive manner to provide an efficient solution-based advice.
  • Receive and respond to a variety of calls from clients with HR issues or queries.
  • Provide clients with supporting information/documentation to assist them in implementing the advice/solutions provided.
  • Use your expert HR and employment law knowledge to develop a clear answer for the client.
  • Review client documentation and provide advice accordingly, taking their applicable internal terms and conditions into account in each case.
  • Ensure that all requests for advice are dealt with within the relevant service level agreement (SLA).
Requirements
  • Good employment law knowledge either through studies or working experience.
  • CIPD qualification or equivalent experience in the workplace is desirable.
  • Previous experience of working in a KPI/target-driven environment would be highly desirable, ideally in a shared service centre.
  • Ability to juggle multiple tasks, prioritizing your workload accordingly.
  • An organized self-starter.
  • Ability to work under pressure in a fast-moving performance-driven environment.
  • Excellent communication skills.