Patient Care Support Specialist

4 weeks ago

Wolverhampton, Wolverhampton, United Kingdom The Royal Wolverhampton NHS Trust Full time

Position Overview

This role is designed to assist in surgical outpatient clinics, where the individual will operate independently without the need for direct oversight.

The individual will be tasked with conducting basic health evaluations, including monitoring vital signs, in preparation for consultations with specialists, and will frequently provide support during patient interactions.

Key Responsibilities

The outpatient department encompasses a variety of surgical and medical clinics that necessitate committed support from Health Care Assistants. Our team is dedicated to delivering exceptional care to all individuals visiting our facility.

Candidates should exhibit motivation and dedication to their role. Strong organizational skills are essential, along with the ability to collaborate effectively within a team while also managing individual responsibilities as needed.

Work hours will be flexible, typically scheduled between early morning and late evening, Monday through Friday.

The ideal candidate will possess a compassionate and caring demeanor. Prior experience in a healthcare environment is a prerequisite.

About Our Organization

The Royal Wolverhampton NHS Trust stands as one of the largest NHS trusts in the West Midlands, offering a comprehensive range of primary, acute, and community services. We take pride in the diversity of our workforce and the communities we serve. Our goal is to cultivate a team that embodies our values, enhances patient care quality, and addresses future healthcare challenges. We value diverse perspectives and experiences, which contribute to our growth as a learning organization and a leader in compassionate care. We are proud to have received a 'Good' rating from the Care Quality Commission (CQC) and have earned several accolades, including recognition for Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff. Our organization fosters a supportive work environment and is committed to accommodating flexible working arrangements to meet the needs of our staff.

Job Duties

Candidates must possess strong verbal and written communication skills, coupled with a kind and empathetic nature.

Responsibilities will include performing patient observations, such as measuring blood pressure and temperature, and accurately documenting these findings. Additionally, the role involves assisting patients during consultations, including frequent chaperoning duties.

Experience Requirements

Essential Qualifications

  • Previous experience in a healthcare setting
  • Experience within the NHS

Desirable Qualifications

  • Experience in outpatient care

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