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Technical Support Specialist
2 months ago
We are seeking a highly skilled and experienced Technical Support Specialist to join our team at Corriculo Recruitment. As a Technical Support Specialist, you will be responsible for providing exceptional support to our clients, ensuring their IT systems are running smoothly and efficiently.
Key Responsibilities- Provide 2nd line technical support to clients across multiple sites in the UK
- Work closely with our clients to understand their IT needs and provide tailored solutions
- Collaborate with our team to resolve complex technical issues and improve overall IT service delivery
- Develop and maintain strong relationships with clients to ensure their satisfaction and loyalty
- Proven experience in providing 1st and 2nd line IT support
- Strong knowledge of Microsoft operating systems, including Windows 10
- Experience with Active Directory and Office 365
- Basic understanding of networking principles, including VPNs
- A competitive salary and benefits package
- Ongoing training and development opportunities
- A dynamic and supportive work environment