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Technical Support Specialist

2 months ago


Bristol, Bristol, United Kingdom Corriculo Recruitment Full time
About the Role

We are seeking a highly skilled and experienced Technical Support Specialist to join our team at Corriculo Recruitment. As a Technical Support Specialist, you will be responsible for providing exceptional support to our clients, ensuring their IT systems are running smoothly and efficiently.

Key Responsibilities
  • Provide 2nd line technical support to clients across multiple sites in the UK
  • Work closely with our clients to understand their IT needs and provide tailored solutions
  • Collaborate with our team to resolve complex technical issues and improve overall IT service delivery
  • Develop and maintain strong relationships with clients to ensure their satisfaction and loyalty
Requirements
  • Proven experience in providing 1st and 2nd line IT support
  • Strong knowledge of Microsoft operating systems, including Windows 10
  • Experience with Active Directory and Office 365
  • Basic understanding of networking principles, including VPNs
What We Offer
  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment