IT Support Specialist Apprentice

6 days ago


Norwich, Norfolk, United Kingdom ACS Recruitment Solutions Ltd Full time

Job Summary:

We are seeking an IT Support Specialist Apprentice to join our team at ACS Recruitment Solutions Ltd. As an IT Support Specialist Apprentice, you will be responsible for providing first-line technical support to our clients, assisting in the development of their IT infrastructure, and learning the latest technologies in the field.

Key Responsibilities:

  • Provide technical support to clients via phone, email, and in-person visits.
  • Assist in the installation, maintenance, and repair of IT hardware and networks.
  • Perform regular checks of equipment to ensure optimal performance.
  • Develop a thorough working knowledge of all software products used by our clients.
  • Collaborate with other team members to resolve technical issues and improve overall IT support.

Requirements:

  • Good communication skills, both written and verbal.
  • Proactive and willing to learn.
  • Punctual, team player, and flexible.
  • A basic understanding of IT systems and Microsoft packages.

About Us:

ACS Recruitment Solutions Ltd is a reputable organization in the legal sector, dedicated to providing top-notch IT support services to our clients. We are committed to helping our clients achieve their goals through innovative and effective IT solutions.



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