Salesforce Operations Specialist

2 weeks ago


West Drayton, United Kingdom Stirling Ellis Full time
About the Salesforce Operations Specialist Position

This role is primarily office-based, requiring attendance five days a week.

Key Responsibilities:
  • Administration: Oversee all administrative functions related to the Salesforce CRM platform.
  • Support: Assist the organization by tracking processes, ensuring data integrity, and producing analytical reports.
  • Core Duties:
    • Monitor and manage processes effectively.
    • Conduct daily oversight of Bid Portals and incoming sales communications.
    • Handle configuration management for the sales department.
    • Facilitate meeting management by documenting detailed minutes and following up on action items.
    • Ensure data management practices maintain accuracy within the CRM system.
    • Perform reporting and analysis utilizing both the CRM system and Excel.
    • Drive process improvements to enhance operational efficiency.
Ideal Candidate Profile:
  • Possesses 1-2 years of experience with Salesforce in an operational or administrative capacity.
  • Exhibits excellent written and verbal communication abilities.
  • Demonstrates strong proficiency in Excel and Microsoft Office applications.
  • Builds positive and collaborative relationships within the team.
What We Offer:
  • 25 days of annual leave.
  • Flexible hybrid working arrangements.
  • Company pension plan.
  • On-site parking facilities.


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