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Cash Management Operations Associate
2 months ago
Position Overview
The Cash Management Operations Associate plays a pivotal role in ensuring the precise and prompt execution of all cash-related transactions. This position is essential for maintaining the accuracy of financial records and delivering outstanding support to both internal and external clients.
Key Responsibilities
- Transaction Processing: Manage daily cash operations, ensuring all controls are completed timely and exceptions are raised as necessary.
- Client Services: Provide exceptional service for domestic and international cheque clearing, including BACS, SEPA Instant, and Faster Payments.
- Query Management: Track and monitor response times for inquiries, ensuring resolutions are achieved within established service level agreements.
- Compliance and Risk Management: Uphold regulatory standards and internal policies, reporting any suspicious activities in accordance with Money Laundering Prevention Procedures.
Skills and Qualifications
- Strong teamwork and collaboration skills.
- Detail-oriented with a focus on accuracy in processing.
- Excellent communication abilities, both written and verbal.
- Proficient in Microsoft Office Suite and familiar with payment service platforms.
- Ability to thrive in a fast-paced environment and manage multiple tasks effectively.
This role is designed for individuals who are proactive, adaptable, and committed to delivering high-quality service while adhering to the highest standards of compliance and operational excellence.