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Administrative Support Specialist

2 months ago

Rochford, United Kingdom OnetoOne Personnel Full time

Administrative Assistant - Support Role

About the Role:

We are seeking an experienced Administrative Assistant to provide support to our Office Manager in all day-to-day operations at our client's office in Rochford. As a key member of our team, you will be responsible for delivering exceptional administrative support, ensuring the smooth running of our office.

Key Responsibilities:

  • Provide administrative support to the Office Manager, including answering telephone and email communications, and dealing with general enquiries.
  • Process new memberships, complete new member letters, and forward welcome packs.
  • Fulfill literature requests from member organisations, members, and healthcare professionals.
  • Deal with incoming and outgoing mail, including taking outgoing mail to the post office.
  • Accept and record deliveries, including storage of leaflets, promotional items, and stationery.
  • Prepare communications, photocopying, collating, and distributing correspondence as instructed.
  • Attend training courses, such as First Aid or Fire Safety.
  • Assist with the general preparations for meetings and events, including bookings, payments, and dispatch of exhibition equipment.
  • General hardcopy and electronic filing as required.
  • Assist with general office upkeep and cleanliness as and when required.
  • Process member subscriptions and update member information using the database.
  • Accurately allocate renewal payments and donations received online, by cheque, and standing order to the database, and update the spreadsheet.
  • Assist with the management of the company's One2One Support.
  • Efficiently process and record requests for support, ensuring confidentiality, and compliance with data protection and safeguarding regulations.
  • Communicate directly with Support Volunteers to arrange requests for support received from individuals, and other medical professionals.
  • Assist with the maintenance of the Support Volunteer database.
  • Assist with the organisation and participate in virtual and/or in person Support Volunteer training courses.

Working Hours:

  • Monday to Friday, 9am to 5pm.
  • Temporary-permanent position.
  • ?£12.00 per hour.

About Us:

We are One to One Personnel, a leading recruitment agency dedicated to providing exceptional staffing solutions to our clients. We are committed to delivering outstanding service and building long-term relationships with our clients and candidates.