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Store Operations Manager

2 months ago


Carlisle, Cumbria, United Kingdom Aldi UK Full time
About the Role

We are seeking an experienced and motivated Assistant Store Manager to join our team at Aldi UK. As a key member of our store management team, you will play a vital role in ensuring the smooth operation of our stores and delivering exceptional customer service.

Key Responsibilities
  • Store Operations: Assist the Store Manager in overseeing the day-to-day operations of the store, including stock management, inventory control, and visual merchandising.
  • Team Management: Lead and motivate a diverse team of sales assistants, providing guidance and support to ensure they are equipped to deliver excellent customer service.
  • Customer Service: Ensure that customers receive a high level of service, responding to their queries and resolving any issues in a professional and courteous manner.
  • Performance Management: Monitor and analyze sales data, identifying areas for improvement and implementing strategies to increase sales and profitability.
  • Store Maintenance: Assist in maintaining the store's appearance, ensuring that it is clean, tidy, and well-presented at all times.
Requirements
  • Experience: Proven experience in a retail management role, with a strong track record of delivering results and improving sales performance.
  • Leadership Skills: Excellent leadership and communication skills, with the ability to motivate and inspire a team.
  • Customer Service: A strong commitment to delivering exceptional customer service, with a focus on building strong relationships with customers.
  • Problem-Solving: Ability to analyze problems and implement effective solutions, with a focus on improving sales and profitability.
What We Offer
  • Competitive Salary: A competitive salary, with opportunities for career progression and professional development.
  • Benefits Package: A comprehensive benefits package, including a pension scheme, life insurance, and a range of other benefits.
  • Training and Development: Ongoing training and development opportunities, to help you achieve your career goals.