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Customer Service Engineer

2 months ago

Guildford, Surrey, United Kingdom CV Library Full time
Job Title: Customer Service Engineer

We are seeking a highly motivated and customer-focused Field Service Engineer to join our team.

The Role

As a Field Service Engineer, you will be responsible for:

  1. Providing technical support and repair services for a wide range of medical systems used in theatres, NHS departments, and private healthcare environments.
  2. Liaising with external customer contacts, including clinicians from the NHS and private healthcare organisations.

Key Requirements:

  • Strong background in field service or technical support, preferably in a high-value electronic capital equipment environment.
  • Qualified to a minimum ONC or HNC level or above in electronics or a relevant technical discipline.
  • Excellent customer service skills and the ability to remain confident in customer-facing environments.
The Company

We are a leading medical and laboratory equipment supplier, offering innovative solutions to the healthcare sector. Our commitment to research and development ensures we remain a market leader.

We value product innovation, excellent customer service, and good people. If you are a motivated and customer-focused individual with a passion for technical support, we encourage you to apply.