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PA/Office Manager

2 months ago


Redditch, Worcestershire, United Kingdom Pertemps Bond Full time
Job Description

Pertemps Bond is seeking a highly skilled and experienced PA/Office Manager to provide comprehensive administrative support to the Executive Principal.

Key Responsibilities
  • Administrative Support
    • Provide an effective and efficient office support function, taking independent and proactive action where appropriate to resolve administrative matters.
    • Provide full secretarial support in relation to the production of correspondence, reports, and records.
    • Provide direct support in the handling and management of written correspondence.
    • Assist with the documentation for any internal or external meetings.
  • Diary Management
    • Coordinate and manage the Executive Principal's diary, liaising as necessary with staff, parents, governors, pupils, outside organizations, and members of the public in arranging appointments.
  • Correspondence and Documentation
    • Review and prioritize incoming correspondence and draft generic responses where appropriate.
    • Filter and appropriately refer documentation, complaints, telephone, and personal enquiries.
    • Maintain confidential filing systems.
  • Management of Administration/Reception Team
    • Ensure the smooth day-to-day running of the office.
    • Manage the safeguarding processes for all visitors and contractors.
    • Ensure the compliant administration of the following processes:
      • Exclusions
      • Complaints
    • Manage the office team.
    • Assist the Local Administration Manager with the administration of the recruitment and appointment processes as required.
  • Performance Management and Development
    • Review and prioritize incoming correspondence and draft generic responses where appropriate.
    • Manage and ensure the accurate inputting and updating of information onto the MIS, e.g., recording attendance information and parental messages.
    • Conduct annual performance management interviews for members of the administrative/reception team.
    • Identify professional development and training needs of the Admin Team.
    • Ensure adequate First Aid cover is available and that appropriate training is undertaken and updated.
    • Ensure compliance with Trust Records Management Policy.
    • Manage cover for the Admin team in cases of absence/sickness.
    • Manage pupil filing and archiving for the whole site.
    • Manage the distribution of the school's email correspondence.
    • Manage the process to ensure adequate communication procedures, e.g., pigeonholes/noticeboards/briefings/team briefings.
    • Manage arrangements/hospitality for a variety of school events, including parents' evenings, Open Evening/end of term functions.

Pertemps Bond is an equal opportunities employer and welcomes applications from all qualified candidates. If you have the experience and passion for this role, please submit your up-to-date CV for consideration.