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Digital Fulfilment Specialist

2 months ago


Oldham, Oldham, United Kingdom Northern Care Alliance NHS Foundation Trust Full time

About the Role

We are seeking a highly skilled Digital Fulfilment Technician to join our team at the Northern Care Alliance NHS Foundation Trust. As a key member of our Digital Fulfilment Team, you will play a vital role in ensuring that our colleagues have access to the IT resources they need to deliver exceptional patient care.

Key Responsibilities

  • Manage system accounts and IT purchasing to ensure seamless access to IT resources
  • Configure and deploy end-user devices to meet the needs of our colleagues
  • Provide exceptional customer service to our users, responding to their queries and resolving issues in a timely and efficient manner
  • Work collaboratively with the team to drive continuous improvement and ensure that our IT services meet the needs of our users

Requirements

  • Degree in IT-related subject or equivalent experience
  • GCSE English and Mathematics grade C or equivalent
  • Experience in a medium to large organisation supporting users of IT equipment and systems
  • Excellent communication skills and ability to convey complex technical concepts in plain language

What We Offer

As a Digital Fulfilment Technician with the Northern Care Alliance NHS Foundation Trust, you will have the opportunity to work in a dynamic and supportive team environment, with access to a range of benefits and opportunities for professional development. We are committed to enhancing the health of our local population and believe that our power and potential to make a difference is only achieved through the dedication and expertise of our colleagues.