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Hospitality Team Member

2 months ago

Bournemouth, Bournemouth, United Kingdom Genting Casinos Full time

About Genting Casinos

Genting Casinos is a leading leisure business in the UK, delivering exceptional service to customers in our casinos nationwide. As part of the Genting Group, we pride ourselves on our values and commitment to providing a fantastic experience for our colleagues and customers.

Job Summary

We are seeking a Hospitality Team Member to join our team at Genting Casinos. As a key member of our team, you will be responsible for providing excellent customer service to our customers in our bars and restaurants, while adhering to company procedures, processes, and health and safety and hygiene regulations.

Key Responsibilities

  • Customer Service
    • Ensure an exceptional standard of customer care, while adhering to all company procedures, processes, and health and safety and hygiene regulations.
  • Teamwork
    • Be an effective team player who contributes to business improvement.
  • Till Operation and Cash Handling
    • Operate the till and handle cash transactions efficiently and accurately.
  • Food and Beverage Service
    • Prepare and serve food and drinks to a high standard of presentation.
  • Housekeeping
    • Clear tables of cutlery and glasses, and ensure all items are washed, cleaned, and stored correctly.
  • Flexibility
    • Be flexible and able to work a variety of shifts, including night shifts and weekends.

What We Offer

As a Hospitality Team Member at Genting Casinos, you will enjoy a range of benefits, including:

  • Competitive Salary
    • A competitive salary, plus tips.
  • Development Opportunities
    • Opportunities for career development and growth within the company.
  • Employee Benefits
    • A range of employee benefits, including private GP helpline, discount portal, pension scheme, life assurance, employee assistance programme, and more.

Our Values

We are committed to providing a fantastic experience for our colleagues and customers. Our values include:

  • Inclusivity
    • We celebrate individuality and value the contribution that each person brings to our workplace.
  • Diversity
    • We actively seek to gain an understanding of the needs and requirements of our customers, colleagues, and prospects.