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Yard Management Specialist

2 months ago

Edinburgh, Edinburgh, United Kingdom Gillman Home Center Full time
Job Summary

The Lumber Yard Manager is responsible for ensuring and providing excellent customer service, performing and supervising the tasks involved in the overall operation of the lumber yard and associated equipment.

Key Responsibilities
  1. Customer Service: Embody the company culture of treating customers as the top priority, greet and assist customers in a positive, approachable manner, answer questions, and resolve customer concerns.
  2. Yard Operations: Maintain a positive presence in the yard by providing excellent customer service, hold team members accountable for providing exceptional customer service, and ensure a clean, well-stocked, and merchandised yard for customers.
  3. Team Supervision: With guidance from the General Manager, help supervise, train, and develop lumber yard team members on policies and procedures, conduct one-on-one coaching sessions and meetings as needed with team members, and coach team members individually with expectations and follow-up.
  4. Inventory Management: Oversee inventory management by ensuring customers are loaded properly, checking in freight, performing routine cycle counts, and ensuring all products are invoiced before leaving the store or yard.
  5. Equipment Maintenance: Oversee performance of routine inspections and preventive maintenance, including cleaning on assigned equipment and trucks, refer defects or repairs to the garage manager and general manager, and keep accurate daily inspection logs as required by law.
  6. Deliveries and Logistics: Work with the sales team and lumber desk to efficiently coordinate daily deliveries, keep customers, sales team, and management apprised of any delays or discrepancies, and ensure all truck license plates are current and required documentation is in each of the trucks.
  7. Physical Requirements: The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation, including prolonged periods of standing and walking throughout the day, driving a truck for deliveries, and lifting up to 80 lbs at times.
Requirements
  1. Education: High School Diploma or GED
  2. Experience: 1-2 years of supervision preferred, experience managing a lumber yard not required but preferred, and a valid driver's license with a For-Hire Endorsement not required but preferred.
Benefits
  1. Medical Insurance
  2. Dental, Vision, Short Term Disability, Long Term Disability, Cancer coverage, Accident Coverage, Life Insurance
  3. 401k plan with employer contribution
  4. Company paid $25k Life Insurance Plan
  5. Employee discount
  6. Vacation time

Gillman Home Center provides equal employment opportunities.