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Claims Specialist

2 months ago


Swansea, City and County of Swansea, United Kingdom Admiral Insurance Plc Full time
About the Role

We are seeking a skilled Claims Handler to join our team at Admiral Insurance Plc. As a Claims Handler, you will play a vital role in supporting our customers during times of need, providing a first-class service and making a real difference in their lives.

Key Responsibilities
  • Communicate effectively with customers via various channels, including telephone, email, and webchat.
  • Manage a portfolio of claims, collaborating with customers, third parties, and suppliers to resolve issues efficiently.
  • Work closely with colleagues, departments, and external partners to complete investigations and provide a high level of customer satisfaction.
  • Provide compassionate and empathetic support to customers, understanding their needs and concerns.
  • Contribute to a positive and dynamic work environment, promoting a culture of excellence and customer-centricity.
Why Choose Admiral?

As the largest department within Admiral, our Claims team offers a wide range of exciting opportunities for career growth and development. We prioritize flexibility and work-life balance, providing a supportive environment that rewards hard work and determination.

Our company values communication, equality, reward, and fun, creating a culture that puts people first. If you're passionate about delivering exceptional customer service and making a difference, we encourage you to apply for this rewarding role.