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Claims Specialist

2 months ago


Swansea, City and County of Swansea, United Kingdom Admiral Insurance Plc Full time
About the Role

We are seeking a skilled Claims Handler to join our team at Admiral Insurance Plc. As a Claims Handler, you will play a vital role in supporting our customers during times of need, providing a first-class service and making a real difference in their lives.

Key Responsibilities
  • Communicate effectively with customers via various channels, including telephone, email, and webchat.
  • Manage a portfolio of claims, collaborating with customers, third parties, and suppliers to resolve issues efficiently.
  • Work closely with colleagues, departments, and external partners to complete investigations and provide a comprehensive service.
  • Provide exceptional customer service, demonstrating empathy and compassion when dealing with customers.
  • Contribute to a positive and dynamic work environment, making a tangible impact on the workplace.
Why Choose Admiral?

As the largest department within Admiral, Claims offers a wide range of exciting opportunities for career growth and development. Our in-house careers office is dedicated to supporting you in achieving your professional goals, whether in management, tech, or analytics.

We value flexibility and work-life balance, offering a hybrid working arrangement that allows you to split your time between home and the office. Our culture is built on four key areas: communication, equality, reward, and fun. We believe that 'People who like what they do, do it better,' and we strive to create an environment that rewards hard work and determination.

What We Offer

In addition to a competitive salary, you can expect a range of benefits, including the potential for overtime earnings. Our dedicated internal training team will equip you with the necessary knowledge and skills to excel in your role.

We are committed to providing a supportive and inclusive work environment, where you can thrive and reach your full potential. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.