Customer Engagement Specialist

1 month ago

London, Greater London, United Kingdom SNAPLOGIC Full time
Senior Customer Marketing Manager

The Senior Customer Marketing Manager at SnapLogic plays a pivotal role in driving customer success stories to the forefront of our marketing efforts. This position ensures that customer testimonials, case studies, and other marketing assets are effectively utilized by the sales and field teams to highlight the transformative impact of SnapLogic solutions.

Key Responsibilities:
  • Develop and Curate Customer Success Stories: Build relationships with SnapLogic's customers globally to create compelling case studies, video testimonials, and customer blogs. Develop corresponding assets for use by the sales and field teams to showcase the value of SnapLogic solutions.
  • Coordinate Sales and PR Initiatives: Handle sales references, PR and AR requests, and customer quotes and references for industry award submissions, data sheets, and whitepapers.
  • Promote Marketing Assets: Present customer marketing assets in internal sales meetings and ensure alignment with sales strategies to encourage field adoption.
  • Maintain Customer Visibility: Keep quarterly updates of customer logos and ensure the customer wall and customer assets on the SnapLogic website are continuously updated and accurately represent our customer base.
  • Global Customer Appreciation: Manage global customer appreciation campaigns, including vendor management for online stores and customer gifts, to ensure customers feel valued and recognized for their partnership with SnapLogic.
Requirements:
  • 8+ years of marketing experience, with a strong focus on customer engagement and satisfaction.
  • Strong storytelling and writing skills, with the ability to clearly articulate the value of SnapLogic solutions and the challenges faced by our customers.
  • Ability to create high-quality content that's easily digestible and easy to understand for customers.
  • Excellent communication and interpersonal skills, capable of working effectively with all levels of executives and management.
  • Proven ability to build strong, genuine relationships with marketing, sales, customer success teams, and external customers.
  • Previous experience in B2B and/or enterprise software marketing is preferred.

Perks and Benefits: Competitive salary, flexible PTO (USA employees), comprehensive healthcare; FSA and supplemental insurance; paid parental leave; Hot Market Opportunity: Leading organizations are embracing the cloud, data, and AI to rethink and rewire their businesses.

  • Customer Engagement Specialist

    1 month ago

    London, Greater London, United Kingdom ENGINEERINGUK Full time

    Drive Revenue Growth with AWSAbout the RoleAs a key member of the EngineeringUK team, we are seeking a highly skilled Customer Engagement Specialist to join our Strategic Customer Engagements (SCE) team. This is a unique opportunity to engage with AWS customers on strategic opportunities, increase the growth of AWS, and establish AWS as their key cloud...

  • Customer Engagement Specialist

    1 month ago

    London, Greater London, United Kingdom ENGINEERINGUK Full time

    Drive Revenue Growth with AWSAbout the RoleAs a key member of the EngineeringUK team, we are seeking a highly skilled Customer Engagement Specialist to join our Strategic Customer Engagements (SCE) team. This is a unique opportunity to engage with AWS customers on strategic opportunities, increase the growth of AWS, and establish AWS as their key cloud...

  • Customer Engagement Specialist

    2 weeks ago

    London, Greater London, United Kingdom Braze Full time

    About the RoleWe are seeking a highly skilled Customer Engagement Specialist to join our Partnerships team at Braze. As a key member of our Activation and Engagement team, you will be responsible for driving the activation and engagement of our partners, ensuring they have the necessary tools and support to succeed.Key ResponsibilitiesWork closely with...

  • Customer Engagement Specialist

    1 month ago

    London, Greater London, United Kingdom Avolution Pty Full time

    About AvolutionAvolution is a leading Enterprise Architecture Software company that offers a collaborative, flexible, and supportive work environment. We are committed to delivering innovative solutions that meet the needs of our clients.About the RoleWe are seeking a Customer Engagement Specialist to join our EMEA team in Central London. This role will be...

  • Customer Engagement Specialist

    4 weeks ago

    London, Greater London, United Kingdom Avolution Pty Full time

    About AvolutionAvolution is a leading Enterprise Architecture Software company that offers a collaborative, flexible, and supportive work environment. We are committed to delivering innovative solutions that meet the evolving needs of our clients.Job SummaryWe are seeking a highly motivated and experienced Customer Engagement Specialist to join our EMEA team...

  • Customer Engagement Specialist

    1 month ago

    London, Greater London, United Kingdom Avolution Pty Full time

    About AvolutionAvolution is a leading Enterprise Architecture Software company that offers a collaborative, flexible, and supportive work environment. We are committed to delivering innovative solutions that meet the needs of our clients.About the RoleWe are seeking a Customer Engagement Specialist to join our EMEA team in Central London. This role will be...

  • Customer Engagement Specialist

    4 weeks ago

    London, Greater London, United Kingdom Avolution Pty Full time

    About AvolutionAvolution is a leading Enterprise Architecture Software company that offers a collaborative, flexible, and supportive work environment. We are committed to delivering innovative solutions that meet the evolving needs of our clients.Job SummaryWe are seeking a highly motivated and experienced Customer Engagement Specialist to join our EMEA team...

  • Sales and Customer Engagement Specialist

    3 weeks ago

    London, Greater London, United Kingdom BT Group Full time

    At BT Group, we're looking for a talented individual to join our team as a Sales and Customer Engagement Specialist. As a key member of our retail team, you'll play a vital role in delivering exceptional customer experiences and driving sales growth.As a Sales and Customer Engagement Specialist, you'll be responsible for building strong relationships with...

  • Customer Engagement Specialist

    1 week ago

    London, Greater London, United Kingdom Braze Full time

    About the RoleAs a Customer Engagement Specialist at Braze, you will play a crucial role in the Activation & Engagement team, responsible for the initial activation of services partners and ongoing communications and support throughout their Braze partner lifecycle. Your primary objective will be to ensure seamless partner onboarding, drive commercial...

  • Customer Engagement Specialist

    2 weeks ago

    London, Greater London, United Kingdom GIMO Full time

    The Role:As a Customer Engagement Specialist at GIMO, you will play a pivotal role in driving customer engagement and optimizing our promotional efforts in the dynamic world of iGaming. Your mission will be to craft and execute compelling customer journeys, ensuring a seamless and engaging experience for our players.Duties and Responsibilities:Collaborate...

  • Customer Engagement Specialist

    3 weeks ago

    London, Greater London, United Kingdom Avolution Pty Full time

    **About the Role**We are seeking a highly skilled Customer Engagement Specialist to join our EMEA team in Central London. This role will be reporting to our Customer Success function, working alongside our CS team.In this role, you will focus on building positive relationships with clients to maximise the value of our solutions and services, helping to...

  • Customer Support

    3 weeks ago

    London, Greater London, United Kingdom Safiyaa Full time

    Job Title: Customer Support & Engagement SpecialistJob Summary: Safiyaa is seeking a highly skilled Customer Support & Engagement Specialist to join our team. This role is responsible for delivering exceptional customer service and implementing digital outreach strategies to engage and expand our client base.Key Responsibilities:Provide exceptional customer...

  • Customer Engagement Specialist

    2 months ago

    London, Greater London, United Kingdom Uni-Select Inc. Full time

    Overview: Are you a Customer Engagement Specialist seeking fresh challenges? Become a vital part of our team and contribute to our mission. What You Will Enjoy:Attractive compensation packageComprehensive benefits and support programsEmployer contributions to retirement plansCoverage for disabilitiesEmployee discounts on productsOpportunities for...

  • Customer Engagement Specialist

    3 months ago

    London, Greater London, United Kingdom Uni-Select Inc. Full time

    Overview: Are you a Customer Engagement Specialist seeking fresh challenges? Become a vital part of our team and contribute to our mission. What You Will Enjoy:Attractive compensation packageComprehensive benefits and support programsEmployer contributions to retirement plansCoverage for disabilitiesEmployee discounts on productsOpportunities for...

  • Customer Engagement Specialist

    2 months ago

    London, Greater London, United Kingdom Uni-Select Inc. Full time

    Overview: Are you a Customer Engagement Specialist seeking new career prospects? Become a vital member of our team and play a key role in enhancing customer experiences. What You Will Enjoy:Attractive compensation packageExtensive benefits and support programs for employeesCompany contributions towards retirement plansCoverage for disabilitiesExclusive...

  • Customer Engagement Specialist

    3 months ago

    London, Greater London, United Kingdom Uni-Select Inc. Full time

    Overview: Are you a Customer Engagement Specialist seeking new career prospects? Become a vital member of our team and play a key role in enhancing customer experiences. What You Will Enjoy:Attractive compensation packageExtensive benefits and support programs for employeesCompany contributions towards retirement plansCoverage for disabilitiesExclusive...

  • Customer Support and Engagement Specialist

    3 weeks ago

    London, Greater London, United Kingdom Safiyaa Full time

    Job Title: Customer Support and Engagement SpecialistLocation: RemoteReports to: Virtual Sales ManagerJob Overview: Safiyaa is seeking a highly skilled Customer Support and Engagement Specialist to join our team. This role is responsible for delivering exceptional customer service and implementing digital outreach strategies to engage and expand our client...

  • Strategic Customer Engagement Specialist

    2 weeks ago

    London, Greater London, United Kingdom AWS EMEA SARL (UK Branch) Full time

    About the RoleWe are seeking a highly skilled and experienced Deal Specialist to join our Strategic Customer Engagements (SCE) team at AWS EMEA SARL (UK Branch). As a Deal Specialist, you will play a critical role in driving revenue growth and adoption of AWS services among our largest and fastest-growing customers.Key ResponsibilitiesPartner with AWS...

  • Strategic Customer Engagement Specialist

    6 days ago

    London, Greater London, United Kingdom AWS EMEA SARL (UK Branch) Full time

    Job DescriptionAmazon Web Services (AWS) is seeking a skilled Deal Specialist for the Strategic Customer Engagements (SCE) team. This role involves engaging with AWS customers on strategic opportunities, driving revenue growth, and establishing AWS as a key cloud technology provider.Key ResponsibilitiesPartner with AWS Service teams to develop commercial...

  • Customer Engagement Specialist

    3 months ago

    London, Greater London, United Kingdom Vuori Full time

    Job Overview As a Customer Engagement Specialist at Vuori, your primary responsibility is to build meaningful connections with clients while embodying Vuori's brand ethos through comprehensive product expertise and a positive, enthusiastic demeanor. Deliver an exceptional customer journey Cultivate enduring relationships with clients. Collaborate...