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Academic Registry and Student Support Specialist
2 months ago
The University of London
The University of London stands as a prominent UK institution, delivering distance and digital education to a diverse global audience of 45,000 students across 190 countries. Our roots are firmly planted in London, yet our influence and community extend worldwide.
As a national leader in the humanities, we advocate for their significance to society and the economy through the creation and dissemination of knowledge.
We are a federation of 17 prestigious higher education institutions, where collaboration is integral to our mission. Together, the University of London federation comprises over 240,000 learners and 50,000 staff, engaging in world-class research across various disciplines.
Our commitment to enhancing access to education and harnessing the collective expertise of our federation is vital to transforming lives globally and addressing future challenges.
The School of Advanced Study
The School of Advanced Study at the University of London is a distinctive entity within UK higher education. It encompasses a range of postgraduate institutes and central academic initiatives, situated in the Bloomsbury area of the University, which is recognized as the intellectual hub of London. It serves as the national and international center for the support, promotion, and facilitation of research in the humanities, in partnership with organizations such as the Arts and Humanities Research Council (AHRC), the British Academy (BA), and various learned societies and government bodies.
The institutes within the School include:
- Institute of Advanced Legal Studies
- Institute of Classical Studies
- Institute of Commonwealth Studies
- Institute of English Studies
- Institute of Historical Research
- Institute of Modern Languages Research
- Institute of Philosophy
- Warburg Institute
Central academic initiatives comprise:
- The Human Rights Consortium
- Public Engagement: 'Being Human' UK National Humanities Festival
- Visiting Fellows Programme
- The Human Mind Project
- Centre for Post-Colonial Studies
- Centre for Latin American Studies
The Role
The Student Services and Registry Coordinator is tasked with overseeing all facets related to the master's programs. This role includes managing student record modifications and ensuring that student records on SITS are current. The post holder will serve as the primary contact for student inquiries and will collaborate with module tutors to facilitate the effective operation of teaching programs. Responsibilities also encompass registration duties, including tracking student progress and managing assessments, while working closely with course directors to foster an environment conducive to academic achievement.
To excel in this position, candidates should possess a degree or equivalent professional experience in higher education administration. Essential qualifications include familiarity with student-facing roles and university administration, alongside proficiency in MS Office applications. Strong communication skills across various levels and styles are crucial, as is the ability to engage with prospective and current students in a manner that enhances their overall experience.
For a comprehensive role profile, please refer to the job description provided.
Further Information
To be considered for this opportunity, applicants are encouraged to submit their application and CV through the designated process. The University reserves the right to close the vacancy earlier than the advertised end date should a sufficient number of applications be received.
The University is unable to sponsor candidates for a visa for this role. Successful applicants must demonstrate their right to work in the UK for the duration of their employment.
The University currently implements a Hybrid Working framework, allowing a blend of remote and in-office work. Typically, employees may work remotely for up to 60% of their working week, depending on the role, but will be required to attend specific days for training or team meetings.
Preference will be given to candidates from the University redeployment pool.
The University of London is dedicated to fostering a diverse and inclusive work environment where everyone can thrive. We particularly welcome applications from individuals belonging to Black, Asian, and Minority Ethnic communities, as this group is currently under-represented in senior positions within the University. All appointments will be made based on merit, according to the criteria outlined in the job description.
Committed to excellence in education and equal opportunities.
