Data Insights Specialist

2 weeks ago


Cardiff, Cardiff, United Kingdom Admiral Insurance Plc Full time

About Admiral Insurance Plc

Admiral Insurance Plc is a leading provider of insurance products and services in the UK. We are committed to delivering exceptional customer service and providing innovative solutions to meet the evolving needs of our customers.

Data Analyst Role

We are seeking a talented Data Analyst to join our Customer Data department. In this role, you will play a vital part in supporting the delivery of existing and new initiatives across the customer operations area.

Your Responsibilities
  • Develop regular reports and dashboards to inform strategic decision-making across the organization.
  • Manage both ad-hoc and recurring reporting, providing actionable insights to key stakeholders.
  • Identify opportunities for improvement in customer journeys by analyzing trends and forecasting future needs.
  • Collaborate with management and business partners, presenting your analysis and findings effectively.
  • Think creatively to enhance reporting methods and explore innovative ways to present data.
  • Maintain proficiency in industry-standard analytical software such as Big Query and SAS.
  • Become an expert in third-party data sources utilized by the team.
  • Continuously seek out alternative data sources to inform customer and contact strategies.
Your Skills and Experience
  • Proven experience in delivering data and analysis in a user-friendly manner.
  • Ability to analyze data and provide both operational and strategic insights.
  • Exceptional attention to detail and a highly organized approach.
  • Excellent communication skills, both written and verbal.
  • Proactive and self-motivated with the ability to work independently and as part of a team.


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