Accommodation Team Leader

7 days ago


Atherstone, Warwickshire, United Kingdom Card Factory Full time

Job Summary:

We are seeking a highly motivated and customer-focused Team Leader to join our successful Card Factory team. As a key member of our store leadership team, you will play a vital role in driving commercial growth and delivering exceptional customer experiences.

Key Responsibilities:

As a Team Leader, you will be responsible for:

  1. Supporting Store Managers in achieving commercial growth and operational excellence.

  2. Developing a customer-centric culture within the store team, ensuring that every customer interaction is positive and memorable.

  3. Leading by example and demonstrating excellent leadership skills, including the ability to motivate and develop a high-performing team.

  4. Reviewing store performance data to identify areas for improvement and implement effective solutions.

  5. Driving commercial growth through effective sales strategies and customer engagement initiatives.

  6. Collaborating with the store team to deliver exceptional customer service and achieve business objectives.

Requirements:

To be successful in this role, you will need:

  1. Excellent customer service skills and a passion for delivering exceptional customer experiences.

  2. Strong leadership skills and the ability to motivate and develop a high-performing team.

  3. Good communication skills and the ability to effectively communicate with customers, colleagues, and management.

  4. Commercial awareness and the ability to drive sales growth and improve store performance.

  5. Ability to work in a fast-paced environment and adapt to changing priorities and deadlines.

What We Offer:

As a Card Factory Team Leader, you will have the opportunity to work in a dynamic and supportive environment, with a competitive salary and benefits package. We offer ongoing training and development opportunities to help you grow and succeed in your career.


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